Headache, stomach pain, dry cough, drowsiness – is it a cold or something else? Should you continue to observe or go see a doctor?

Symptoms are confusing. They can come on rapidly, even be something you’ve never experienced before, last for weeks, or cause alarm, yet turn out to be nothing at all. Worse, they can occur any time of day, even in the middle of the night!

A study1 reported up to 74% of respondents turning to the internet first for questions about their symptoms. But these days, anyone can upload popular content that is not fact-checked. One click could skew your search results towards a rabbit hole of misinformation and give you more anxiety than answers.

To provide a 24/7 remote solution to your concerns, Parkway Shenton brings you a Symptom Checker available through our website and MyHealth360 app, that combines our deep base of knowledge and expertise, with the convenience of an online search.

As we celebrate 50 years of patient care in 2023, we continue to evolve our services while staying true to our commitment of delivering quality care that promotes healthier, fuller lives.

Reference: 1 Finney Rutten LJ, Blake KD, Greenberg-Worisek AJ, Allen SV, Moser RP, Hesse BW. Online Health Information Seeking Among US Adults: Measuring Progress Toward a Healthy People 2020 Objective. Public Health Reports. 2019;134(6):617-625. doi:10.1177/0033354919874074

What is this Symptom Checker?

Theis an easy-to-use online tool that helps you understand your symptoms by providing information you can trust. Find reliable answers on the causes of your symptoms and what they mean quickly.

The tool begins by assessing your health status, lifestyle habits, and symptoms, ending with a detailed report* that:

Theequips you with the basic knowledge about your symptoms and directs you to the proper care provider.

*Not to be used as a doctor’s diagnosis.

Why use the Symptom Checker?

Choose health screening package

A reliable and comprehensive Symptom Checker tool.

One-on-one consultation

Assess conditions like common cold, influenza, fever, stomach flu, diarrhoea and more.

Screening report

Get recommendations to seek treatment for your condition with just a few clicks after an assessment.

Symptom Checker

Personalised guidance on seeking care

Based on the symptoms you key into theyou will receive personalised guidance on getting the right treatment. Our recommendations are validated by our medical staff with great care, all geared towards helping you get to your next steps in recovery, across a wide range of acute and chronic conditions.

We’ll tell you just what you need to know and what to do about it.

Handy in different types of situations

Here are some common situations where thecan be helpful to you:

  • Experiencing worrisome symptoms in the middle of the night / outside clinic hours
  • While travelling
  • Stressed about a mild/unusual/frequent symptom and cannot sleep
  • Concerned about a loved one’s symptoms
  • Looking for a quick remedy to pain/discomfort before heading to the doctor

How to use the Symptom Checker

Simply answer questions about symptoms you have and don’t have, risk factors (e.g. smoking, pregnancy), and current/past health issues.

After more details about your symptoms (e.g. duration, intensity) are gathered, a report will be generated on possible causes. It will contain helpful information such as health risks associated with those conditions, how commonly they occur, and how they are treated.

Based on the results, you may then proceed to the relevant next step which may include:

Symptom Checker

Accessing the Symptom Checker

Try out our web-basednow to assess your condition and get recommendations for treatment options in a few easy clicks.

Note: Though a Symptom Checker is not a substitute for a doctor’s diagnosis, the information you need is now available 24/7. Wherever you are, you can reduce your worry and be on your way towards recovery.